Is the hotel reception desk open 24 hours a day?
Our Front Desk is manned 24 hours a day, 7 days a week.
What time is Check-In and Check-Out?
Rooms are available to check-in from 3pm and check out is 12pm.
Do you have a Loyalty Programme?
Yes, IHG Rewards is the world's largest hotel loyalty programme and has no cost to become a member.
Does the hotel have car parking facilities?
We have ample onsite parking which is complimentary.
What time is breakfast served?
Weekdays 6.30 - 9.30am
Weekends - 7.30 - 10.30am
What dining options are available?
Our Dine All Day Menus is available within our Open Lobby between 8.30am - 11pm.
Room Service is available from our Dine All Day Menu 24 hours a day, selected items are available 24 hours.
Can I smoke in the hotel/bedroom?
No, the law within the UK prevents smoking within all hotel rooms.
Do you have a cash machine?
We do not have a cash machine, the nearest cash machine is located at the Shell Garage on West Bawtry Road
Do you have a Swimming Pool?
Yes, Our You Fit Health club has a fully equipped gym, Swimming pool, Sauna, Steam room and Hot tub and the facilities are available for use to all guests who are resident within the hotel.
Where is the nearest Supermarket?
Located 1.5 miles away on the Sheffield Parkway, 8-minute drive.
Where is the nearest Pharmacy?
There is a Lloyds Pharmacy located at Wickersley, poplar glad, 12-minute drive
Bookings and our Rooms
Can I turn up at the hotel without a booking?
We would always advise you to make an advanced reservation to guarantee a room is available at the hotel however we do accept bookings make at the desk on the day and photo ID must be provided.
Do you have accessible room types?
We have two double accessible rooms with ensuite bathroom with bath and handrails as well as an emergency pull cord.
I have no disability. Can I still book a Wheelchair accessible room?
Yes, however, we would always advise selecting an alternative room type where available to leave these facilities available for those who require this room type.
What is the family room?
Our Family Rooms contain two double beds and a sofa bed.
How can I contact the hotel directly?
Our Front desk is available on 0871 5101376 or by emailing firstname.lastname@example.org
Is the price per person or per room?
The prices are per room and based on up to two adults sharing a room or two adults and two children sharing a family room.
Does the hotel accept pets?
We only accept guide dogs